Theatre Patron Information

    Conditions of Entry

    • For the safety of all patrons, it is a condition of entry that you follow any instructions issued by Burrinja staff.
    • Burrinja is a smoke free venue.
    • Patrons may not bring alcohol into the venue. Any alcohol must be purchased from or provided by the licensed Café/foyer bar and consumed within the venue. Alcohol will not be served to minors, to adults supplying a minor or to persons judged to be inebriated. An inebriated person will not be permitted to enter or remain on the premises.

    Inside The Theatre

    • All patrons must have a valid ticket for entry into the theatre and must sit in a designated seat during the performance.
    • Sitting or standing in the aisles or access ways is not permitted at any time during the performance.
    • No food or drinks are permitted in the Burrinja Theatre. You are able to take drinks into the Lyre Room.
    • We will always aim to begin performances at the scheduled time. To avoid distracting audiences and performers, latecomers will not be admitted to the theatre until a suitable break in the program.
    • The use of cameras, video cameras and other recording devices is NOT permitted during performances. Exceptions sometimes apply and will be announced before the commencement of the performance.
    • To ensure an enjoyable experience for all visitors and no distractions for our performers, we ask all patrons to ensure they turn off or mute all mobile phones, pagers, chiming watches, alarms and all other electronic devices before entering the Theatre.


    • Any personal information provided during the booking process is collected solely for the purposes of ticketing and may also be used to notify you of forthcoming events at the venue. Full details of our privacy policy are available to view here

    Babes in Arms / Children

    • Babes in arms under 24 months will be admitted free of charge provided they are seated on a parents lap.
    • Prams and pushers are not permitted in the Theatre. However, we will happily store them while you attend one of our performances. Please ask one of our friendly staff members for assistance.
    • Except where a show's content requires specific restrictions, children are welcome to attend a general public or adults' performance at the discretion of a parent or responsible adult, however a ticket must be purchased and a seat will be allocated for each child.

    Disruptive Behaviour

    • Patrons are asked to be considerate of the enjoyment of other patrons at all times.
    • The Duty Manager reserves the right to ask a person to leave if their conduct disrupts other patrons.
    to Burrinja

    Located in the Dandenong Ranges township of Upwey, Burrinja is approximately 50 minutes drive from Melbourne City, and is easily accessed via Burwood Highway.
    The closet public transport is by train on the Belgrave line, with both Tecoma and Upwey stations a 15-20 minutes walk.
    US Bus Lines operate Route 699 from Belgrave to Upwey. The timetable runs throughout the day Monday to Friday, and Saturday mornings. Contact US Bus Lines for details on 9752 1444.;
    If coming by vehicle our GPS navigation address is: 351 Glenfern Road, Upwey & our Melways reference is Map 75 B12
    open google maps
    at Burrinja

    Burrinja and Yarra Ranges Council have added new 'overflow' parking spaces on Matson Drive for our patrons. Please utilise the available on-site main car parks first. If using the overflow Matson Drive parking, please take the time to park 'reverse to curb'. This will make exiting during the busy 'after show' period much easier for you and for everyone.
    & Drink

    Tasty Az at Burrinja

    The Tasty Az team joined us here at Burrinja in July 2021, and are bringing their quality catering with a conscience to the centre.

    Unfortunately, Tasty Az @ Burrinja has had some unforeseen circumstances which are delaying their return. We will continue to offer complimentary tea and coffee service until they are back.

    The cafe opens Wed - Sat | 10am - 3.00pm

    For daytime bookings please contact them directly on 0449 028 637

    Tasty Az is a non-funded, non-government, grass roots, self-funded, self-sufficient social enterprise which currently supports, educates, trains and employs differently abled young adults.

    Profits from catering and event sales are our means of being able to financially enable Tasty Az to support our core purpose, that being to assist and nurture young people with special needs to develop their individual abilities catering for our community.

    Foyer Bar

    Burrinja's Foyer Bar is open 1 hour prior to the performance

    The Foyer Bar serves a selection on beverages, confectionary and snacks

    Pre-show Dining

    Please note there is no evening meal service at Burrinja

    There are a number of excellent resturants open locally that provide wonderful pre-show dining experiences, contact our box office staff for a recommendation in our local area.

    Tickets &
    Box Office

    Book tickets to shows at Burrinja any time on this website. Alternately visit us or call our Box Office during our opening hours

    Box Office Opening Hours

    Wednesday to Saturday, 10am – 4pm, plus 1 hour before performances.
    Closed on Public Holidays.
    Phone: 03 9754 8723

    Ticket Collection

    Prepaid tickets may be collected from the Box Office any time during opening hours prior to the event. The Box Office is also open one hour prior to an event. Proof of identification or concession eligibility may be requested when collecting tickets.

    To re-download your ticket pdf click HERE

    Transaction Fee

    Burrinja works to keep our ticket prices affordable for all patrons, to this end we do not charge a per ticket booking fee but rather a single $3.00 fee per total transaction.


    • We do not hold tickets without payment being made.
    • No refund or exchange will be provided on tickets sold (COVID-19 exemptions may apply).
    • Appropriate evidence of eligibility may be required when booking tickets at concession prices.
    • Lost, stolen or damaged tickets can be replaced/reissued upon proof of identification.
    • Our full terms and conditions for purchasing tickets online can be read here.
    • Our full privacy policy for regarding the collection, storage and use of personal information can be read here

    Theatre and Lyre Room Patron Information

    For detailed conditions of entry please click here